FAQ

Check out your questions.

Number Class Content
61 Ceramic

Q (Porcelain food storage)When used for grilling the bottom surface quickly burns and is difficult to clean. Is this normal?

A

It is not recommended for use as a frying pan because it is not suitable for roasting dishes.
It is recommended to use for soupy dishes.

60 Airtight container

Q (Stainless steel food storage)There is an iridescent/grayish discoloration after use. Is this a defect?

A

The color change to gray or iridescent after use is an oxide film phenomenon that occurs when water and oxygen meet on the surface. Use with confidence as it is harmless to the human body.

59 Airtight container

Q (Stainless steel food storage)Can I place it in the dishwasher?

A

 It can be used in a dishwasher. 

58 Airtight container

Q (Stainless steel food storage)How do I clean it?

A

Mix hot water, mild detergent, and vinegar in a ratio of 2:1:1, wipe with a soft sponge, and then wipe with a mild detergent.
Do not boil in hot water when disinfecting

57 Airtight container

Q (Stainless steel food storage)Can I use it with the microwave, oven, and gas?

A

Microwave ovens, ovens, and gas are not allowed.

56 Airtight container

Q (Stainless steel food storage)Can I place it in the freezer?

A

Can be stored in the freezer.
After long-term storage, leave it at room temperature for 1-2 minutes to prevent damage to the lid before use.

55 Airtight container

Q (Porcelain Food Storage)There is a change in the glaze, color, or area of the product. Is this a defect?

A

It occurs during the manufacturing process and is not a product defect.
It does not interfere with use and is harmless to the human body.

54 Airtight container

Q (Porcelain Food Storage)How do I clean it?

A

 Please wash with a soft sponge and mild detergent.

53 Airtight container

Q (Porcelain Food Storage)Can I use it with the microwave, oven, and gas?

A

It can be used in microwave ovens, ovens, and airfryers, but gas is not allowed.
(*The lid cannot be used with an oven or airfryer.)
Also, to prevent damage to the product, be careful not to expose it to cold water while it is hot.


However, it is prohibited to use a microwave/dishwasher/oven for metal-treated tableware.

52 Airtight container

Q (Porcelain Food Storage)Can I place it in the freezer?

A

 Can be stored in the freezer. Only 2/3 of the product should be filled and stored to avoid damage.

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