FAQ

Check out your questions.

Number Class Content
51 Airtight container

Q (Glass Food Storage)How do I clean it?

A

 Please wash with a soft sponge and a mild detergent.

50 Airtight container

Q (Glass Food Storage)Can I use it with the microwave, oven, and gas?

A

It can be used in microwave ovens, ovens, and airfryers, but gas is not allowed. 
(*The lid cannot be used with an oven or airfryer.)
Also, to prevent damage to the product, be careful not to expose it to cold water while it is hot.

49 Airtight container

Q (Glass Food Storage)Can I place it in the dishwasher?

A

It can be used in a dishwasher. 
We recommend placing it in the uppermost compartment of the dishwasher when using it.

48 Airtight container

Q (Glass Food Storage)Can I place it in the freezer?

A

Can be stored in the freezer. Also, only 2/3 of the product should be filled and stored to avoid damage.

47 Airtight container

Q (Plastic Food Storage)How do I clean it?

A

When cleaning plastic containers, it is recommended to use a soft scrubber like a sponge rather than one with strong material such as an iron scrubber.


If you store fatty foods or foods with strong color, there is a risk of staining, so please be careful. When the product has a strong food smell, the odor can be removed using
this method:
1) After washing, dry for 2-3 hours in the sun.
2) Dilute baking soda in warm water and soak it before washing.


Products with separate silicone packings can be separated and washed.
For how to separate and clean Smart Seal products, please refer to the following video on Neoflam's official YouTube.
(※ Video title: How to disassemble/assemble the lid of the ultra-simple smart seal airtight container)

46 Airtight container

Q (Plastic Food Storage)Can I use the dishwasher with the product inside?

A

In the case of plastic containers, more than 90% are made of PP material, so it can be placed in a dishwasher. We recommend placing it in the uppermost compartment of the dishwasher when using it. However, there is a risk of product deformation when placed in a dishwasher for a long time.


AS material cannot be used in a dishwasher due to the nature of the material,
so hand washing is recommended.

45 Airtight container

Q (Plastic Food Storage)Can I place it in the microwave?

A

Plastic airtight containers can be used in a microwave oven.
However, there is a risk of product deformation when used for a long time, so be careful when doing so.


However, plastic airtight containers made of AS material cannot be used in this way.

44 Airtight container

Q (Plastic Food Storage)Can I place it in the freezer?

A

Can be stored in the freezer.
After long-term storage, please leave it at room temperature for 1-2 minutes to prevent damage to the lid before use.
Also, only 2/3 of the product should be filled and stored to avoid damage.

43 Cutting Board & Knife

Q (Knife)What is Microban?

A

Neoflam uses the antibacterial technology of the global company Microban.
Microban material is a patented antibacterial technology that utilizes organic and inorganic materials based on silver. 
It is a substance that is harmless to the human body, and has been approved by the EPA and FDA. 
Neoflam mixes raw materials and antibacterial agents when manufacturing antibacterial products, which means that this protection will not wash off or wear off.

42 Cutting Board & Knife

Q (Knife)Is the antibacterial knife a product that has antibacterial treatment on the blade and handle?

A

The blade is not antibacterial due to the nature of the material.
When making the antibacterial handle, the high frequency of contact with food and the risk of bacterial growth were considered.

Didn't you find anything you're curious about? Please contact 1:1 inquiry.

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